Skip to content
Novadigm

FAQ

Frequently asked questions

What industries do you serve?+

Mainly utilities and energy, finance and professional services, real estate and construction, and retail and hospitality. See the Industries page for typical use cases.

What is client-side vendor management?+

Overseeing your vendor relationships from your side, so vendors meet project needs and deliver value.

How do you ensure the quality of your solutions?+

Through testing and feedback loops at every stage, with clear acceptance criteria agreed up front.

How does your consulting process work?+

We start by understanding your needs and constraints, then propose a plan tied to your strategic goals, and deliver in short, visible steps.

Can you help integrate AI into legacy systems?+

Yes. We assess, design and deploy AI that fits your existing infrastructure.

Do you offer offshore or on-site services?+

Our consultants can work remotely, on-site in the UAE, or in a hybrid model.

Can you help us use AI safely?+

Yes. Our AI Safety & Governance service maps where AI is used in your business, sets proportionate rules and controls, and checks that they work.

Which AI models do you use?+

We choose per project, across commercial and open source models, based on data sensitivity, quality and running cost.

Which delivery methods do you use?+

Agile, waterfall or a blend, chosen to fit the project and your organisation.

Do you resell any vendor products?+

No. We are independent and represent only the client.

Is AI governance only for large companies?+

No. We keep it proportionate: a small business may only need an inventory, a one-page policy and a review step for new tools.

Where should we start?+

With our fixed-scope AI Use & Risk Scan. It shows what AI you already have and where the risks are, and leads naturally to a starter kit or regular assurance reviews.

Is this a legal or compliance sign-off?+

No. It is a practical assessment and control design. We work alongside legal and cybersecurity specialists where needed.

Tell us about one project that is keeping you up at night.

Send a short note through our enquiry form. We reply within one working day.